• Open Hours: Mon - Sat 9.00 - 18.00
    Versatile Business
    Transform the way to do business with Best of Breed
    Enterprise solutions
    We are Eastern India’s
    leading Enterprise
    Solution Providers
    CMMI Level 3 & ISO 9001/27001 Certified Company

CRM (Customer Relationship Management) software can be a game changer for MSMEs (Micro, Small and Medium Enterprises) in several ways. Here are some of the key benefits:

1. Improved customer insights: CRM software can help MSMEs gain a deeper understanding of their customers by tracking customer interactions, preferences, and purchase history. This can help businesses tailor their marketing and sales efforts to better meet the needs of their customers.

2. Streamlined sales processes: By automating sales tasks such as lead generation, lead nurturing, and sales forecasting, CRM software can help MSMEs save time and improve the efficiency of their sales processes. This can lead to increased revenue and higher customer satisfaction.

3. Enhanced collaboration: CRM software can help MSMEs improve collaboration between different teams such as sales, marketing, and customer service. By sharing customer information and insights, teams can work together more effectively to provide a better customer experience.

4. Better customer service: CRM software can help MSMEs provide better customer service by enabling them to respond quickly to customer inquiries and complaints. By tracking customer interactions across multiple channels, businesses can also gain a more complete view of their customers and provide more personalized support.

5. Increased customer retention: By providing a better customer experience, MSMEs can increase customer loyalty and retention. CRM software can help businesses identify at-risk customers and take proactive steps to address their concerns, reducing customer churn and increasing lifetime value.

Overall, CRM software can be a powerful tool for MSMEs looking to grow their business and improve customer relationships. By providing a more complete view of customers and streamlining sales and service processes, CRM software can help MSMEs achieve their goals more efficiently and effectively.
*CSA Consultants is very happy to bring you an exclusive offer for MSME's from Salesforce, World's #1 CRM at an all inclusive affordable annual subscription with no hidden cost

Read More

CSA Consultants Wide Repertoire Of Enterprise Solution Offerings

Attention, all entrepreneurs and business owners! Proud to share this incredible news!

We are celebrating our enduring partnership with Mallcom India, one of our very first Enterprise Solutions client. Since 2008, they have entrusted us with their Oracle EBS ERP implementation and support and since 2020, they decided to embark on a new chapter with us by partnering with us for Salesforce. During last 15 years Mallcom India has grown from strength to strength. We invite you to witness our remarkable journey together by watching this captivating video of their AVP Mr Rana Das.

Prepare to be inspired as you witness the transformation and success that Mallcom India has achieved through our collaborative efforts. Their story is a testament to the value we bring to our clients and the long-lasting relationships we build.

Join us in celebrating this milestone and discover how we can help your business thrive through our expertise and innovative solutions. Together, let's unlock your true potential!

Click here to watch the incredible journey: https://bit.ly/Mallcom_CSA_Success

20 +

Years Of Experience


We work with you to address your critical business solution needs

At CSA, We believe in creating a sustainable solution with our unique Value-based Delivery framework which ensures that our clients achieve maximum ROI benefits with measurable values from their invested Technology applications. We ensure the execution of the best practices for effective user adoption within the organization. Some quick takeaways about CSA
  • Founded by a group of Chartered Accountants and Company Secretaries in 1991 and is still owned and managed by them.
  • Collaborated with best of brands such as Oracle, Salesforce, SAP who are Leaders in each solution category as their partner of choice.
  • Strong business ethics, customer-centric approach and Strong financials to undertake long-duration projects, zero debt company.
  • Experience of over 3 decades in Business Consulting & Reselling.
Brands who have Partnered with us

For Delivering Best In Breed Enterprise Solutions, We have Collaborated With best of brands as their partner of choice

Our Testimonials Videos

There isn't greater an award than happy customers speaking for you.


Happy Customers speaking for us

Our Happy Clients

image image image image image image image image image image image image image image image image image image image image image