SAP CX Solutions
What is SAP Customer Experience?
SAP Customer Experience is a unique platform that helps intelligent enterprises deliver personal, trusted, and connected experiences for their customers. Adapting to changing needs helps you to understand and fulfill the gaps in the process without compromising on the customer experience. With connected commerce, marketing, sales, and service data, you can power your CX from demand to supply chain and delivery.
Make each customer experience matter
CRM has evolved to represent every touch point in the customer experience. Our enterprise-grade CX solutions provide end-to-end insights across the value chain, allowing you to connect real-time business data and signals to improve loyalty, customer retention, and revenue.
Optimize every movement with CX solutions from SAP Product Portfolio
SAP Customer Experience is a comprehensive cloud solution built to power your business by letting your customer choose you, providing cloud-based solutions to manage various CRM functions including sales, service, marketing, commerce, and customer data. These solutions provide customers with personalized experiences across every channel and on any device, so you can stay connected any time. If you are a customer-centric organization that puts customer experience at the forefront, then SAP Customer Experience is for you.
SAP CX — The Future of Customer Relationship Management
The Customer Experience suite is more than a CRM in the traditional sense. It is tailored to the client-oriented epoch that we live in, where each purchaser expects instant interaction with brands regardless of time and place, and where brands must do their best to get to know their client intimately.
Build customer and brand loyalty in times of uncertainty by elevating your customer experience
SAP Customer Experience offers scalable and unlimited extensibility for companies of all sizes and across any country, available on-premises or as cloud-based options. With SAP Customer Experience capabilities, your enterprise can simplify complex integrations, accelerate transformation and innovation, address demand fluctuations, navigate supply chain disruptions, deliver service continuity, and more.