Field Service Lightning

Field Service Lightning by CSA Consultants Pvt. Ltd.

Field Service Lightning gives you a powerful, highly customizable, mobile-friendly field service hub in Salesforce. Hand your mobile employees the power to tap job information, deliver updates, and quickly collaborate on the go, even while offline.

Field Service is important for healthcare organisations, utilities providers, construction companies and more. With Field Service, you get the tools that you need to manage work orders, scheduling, and your mobile workforce.

Deliver exceptional service on-site - seamlessly view job schedules, knowledge on the go, and work orders with instant updates
Optimise job schedules with automated processes – right person on the job at the right time
Tap into experts and knowledge by connecting with internal employees and knowledge articles
Capture information on-site like signatures, barcode, new sales opportunities
Create records that represent your field service workers, dispatchers, and agents, and add details about their skills, location, and availability
Set up multilevel service territories that represent the regions where mobile workers can provide services
Track the location and status of your inventory, warehouses, service vehicles, and customer sites
Schedule one-time or recurring work orders for customers, and add details about worker preferences, required skills, and parts
Create maintenance plans and templates to standardize your field service tasks
Generate service reports to keep customers informed about service progress

Field Service Lightning

Field Service Lightning

Field Service Lightning by CSA Consultants Pvt. Ltd.

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