Companies are nowadays resorting to using tools like CRM to streamline the different processes within the organisation. However, you can’t expect a random employee of your company to know the usage of salesforce software and help you with the same. Hiring the best salesforce Implementation Partner in India for this job can help a business streamline the departments and improve the employees’ and team productivity. A good salesforce Implementation Partner can understand the business’s process, analyse the departments and effectively manage the business workflows and train the employees accordingly. How do you select the best salesforce Implementation Partner in India? Keep these points in mind before selecting the same.
5 Major Qualities to Look For in a Salesforce Implementation Partner
- Check experience level
Always hire a salesforce Implementation Partner with a reasonable experience level for the implementation process to achieve the organisation’s specific business needs. You must check whether the Implementation Partner has already worked on similar types of business projects in the past or not. It would be best if you also enquired about the companies with which the Implementation Partner has interacted or worked to streamline the process in past.
- Check the technical expertise
Another important quality that should be kept in mind before hiring a salesforce Implementation Partner is the technical expertise that the company has in these matters. Are the Implementation Partners working as part time/ freelancer like salesforce administrators, Salesforce Consultants, developers or implementation specialists? Do they have sufficient knowledge in the Platform, sales Cloud, service cloud and marketing cloud? If not, it is a financial loss on your end to hire such agencies. Make sure that the Implementation Partner has sufficient knowledge to help your business in moving forward.
- Check Used Cases
The sales force Implementation Partner’s major work is to understand the business and help the clients streamline the overall business functions smoothly. A good sales force Implementation Partner must be able to cover the idea properly and discuss the business’s goals, challenges and strategies with the clients by showcasing the use cases of Successful implementation from the past. They must also be able to train the other employees of the organisation to understand and operate the salesforce software as per the requirements of the business and to get the best out of it.
- Knowledge of the business
Hire a salesforce Implementation Partner who is a seasoned professional with the right CSAT rating and understands the client’s business. Without understanding their requirements, the Implementation Partner can’t implement the project. Thus, enquire about the Implementation Partner’s business knowledge to understand how the ways the Implementation Partner works.
- Available certification
Last but not least, a good salesforce Implementation Partner must have sufficient Salesforce certified Professionals to help the Implementation Partner conduct the process flawlessly. You might come across plenty of people who call themselves a salesforce expert, a Salesforce certified consultant; however, an Salesforce Implementation Partner is the one who has got a valid certification across multiple domain expertise such as Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II, Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified CPQ Specialist, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Field Service Lightning Consultant, Salesforce Certified Business Analyst, Salesforce Certified Application Architect, Salesforce Certified Marketing Cloud Administrator, Salesforce certified Marketing Cloud Consultant. Certifications are like a stamp of approval in ensuring the degree of knowledge required for delivering the required business outcome and High ROI.
For the best salesforce Implementation Partner in India, approach CSA Consultants Pvt Ltd. We have a team of salesforce Certified Professionals who will work with you to address all types of critical business requirements.
